About Us
Nodal is on a mission to disrupt the surrogacy industry by focusing on transparency and access as tools to drive down the astronomical costs. We are building a platform and community based on education, advocacy, and support with the goal of connecting intended parents and gestational carriers that share similar values.
Founded in 2021 by world renowned fertility expert Brian Levine, MD and backed by a bevy of leading investors in the HealthTech space, Nodal is building a world-class team to deliver on its mission.
We're small & nimble, but growing fast. If you'd like to join a team where you can make an immediate impact and have a real difference in people's lives, come work with us!
Nodal is looking for a Surrogacy Intake Coordinator to help with managing the intake and screening process for our gestational carrier and intended parent(s) applicants.
Responsibilities:
Manage the intake process primarily for Intended Parent(s) as they join the Nodal platform
Serve as primary point of contact for IPs and GCs throughout their intake and matching journey
Ensure the GC and IP(s) successfully move through each step of the screening process
Answer any questions Intended Parent(s) may have about the process
Enter and track important data into Nodal's platform and Hubspot
Coordinate phone calls through email and text messages via the Hubspot platform
Facilitate match calls between IPs and GCs
Qualifications:
3+ years experience as a surrogacy coordinator, case manager, donor nurse, or other relevant experience
Excellent customer service skills
Exceptional organizational skills to define and manage multiple projects with tight deadlines effectively within a fast-paced environment.
Strong communicator with exceptional written and verbal communication skills
Proficiency in using modern office suite technology i.e. Google Suite